Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The HomeGuard Team replaced my deck from wood to composite. After reviewing estimates from several competitors, HomeGuard pricing was the most competitive and reasonable. The customer service was impeccable. Luis and Jorgan were very responsive during the entire process. The project was completed very timely and professionally. I highly recommend this group in a competitive bidding process.
Service: Exterior structural repairs
Positive: Professionalism, Quality, Value
My roof was leaking in a few spots. They came in and inspected my roof. They showed me the issues and recommended replacing. Went ahead with a whole replacement and they did a fantastic job. Would highly recommend.
Services: Roof repair, Roof installation, Roof inspection
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Luis provided me with excellent service when I requested a quote for having a client's deck repaired. He showed up on time and quickly got to work. The turnaround time on the quote was fast the pricing was more than fair and my client would have gotten an excellent deal had he chosen to get the work done and used Luis' company. Despite this Luis is now my preferred contractor and I refer him to family and friends as you will not find a better person to work with on your home projects.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I was impressed with HomeGuard's price and quality of work. We needed repair of trex deck and other companies sound we needed either a complete new deck or would have to used non-matching material. HomeGuard made the repairs in one day using existing trex materials. Looks awesome! Thanks Luis, Jordon and Jose!
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Our deck was damaged during the storm. HomeGuard salesman, Luis, inspected the damage and offered very helpful solutions and assessment of the damage and offered very competitive price. I selected HomeGuard for the their professional approach and support in dealing with insurance company. The project team, headed by Edgar, were exceptionally precise during the construction and went out of their way to make sure that the job was done correctly. Jordan, the project manager, was very supportive throughout the construction and made sure the job was done on time and in our satisfaction. Job well done.
Positive: Professionalism, Punctuality, Responsiveness, Value
Repaired broken fascia and deck posts on my deck. Did an excellent job and were responsive and professional in all their dealings with us. Luis and Jordan proved to be excellent at customer service and responsiveness and ensured all was done according to the estimate and proposal. Edgar's team were responsive, dependable and very easy to work with as they went the extra time and energy to finish up the project.
Positive: Professionalism
The guys that came and did my roof went over the top to insure we were happy! Not only does our roof look amazing, but we didn't have to worry about any nails or any mess left. They surrounded our whole house with tarps even went as far as to flip garbage cans upside down over our new flowers. They ran a giant magnet over everything before they left each day to make sure nothing was left on the ground. Just an amazing job overall!
Services: Gutter installation, Roof installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company does fantastic work! Was worried about being screwed over, like most companies I've worked with have done in the past, but this company exceeded expectations. All the work was done to in a timely manner as well. Definitely recommend.
Services: Roof repair, Roof repair for storm & wind damage, Gutter repairs
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent sense of responsibility, excellent quality, very professional. Widely recommended!
Services: Roof repair, Roof installation
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Very polite and serviceable. Workers were very nice and knowledgeable fast. Thanks for recommendations and easy delivery. Will certainly do business in the future.
Services: Roof installation, Gutter installation
Positive: Professionalism, Quality, Responsiveness, Value
Thank you for such great work on my new deck. It looks amazing. Love the look and thanks for input and advice in colors. Loving the night lights and fresh outside experience. Also thanks got the quick repairs on roof.
Service: Roof repair
Positive: Professionalism, Punctuality, Quality, Responsiveness
Working with Jordan was a pleasure. He is responsive and straight forward. The crew did a great job and was done quickly. Highly recommended!
Services: Roof repair for storm & wind damage, Roof repair, Roof installation, Roof inspection
Working with my project manager Jordan has been a pleasure. When I call him he always call me back to see what I need. My first time experience had been great so far.
Luis and Jordan were wonderful to work with, very professional
I am extremely happy with the professionalism of the HomeGuard team. Luis and Jordan worked with me to come up with the best solution for the repair of our deck which was damaged by a fallen tree and for its expansion. The crew, under supervision of Edgar, were precise and went the extra mile to make sure the job is done correctly and to my satisfaction. Jordan was very helpful to deal with the insurance claim. Their price was very competitive and offered the best value for the money. I highly recommend HomeGuard.
Luis and Jordan excel at customer service and follow-up to ensure all work is done as per the agreed estimate and proposal. Edgar's crew were very dependable and went the extra time and energy to complete the project on time and with great looking results. Very happy with the overall experience with this company.
hey arrived on time and completed work as promised. No short cuts. Happy with their work.
My first experience working with this company and I was very disappointed. I hate to give bad ratings but I'm not gong to give Jordan a good one either.
These guys are absolutely FANTASTIC!! They are very thorough and pay attention to detail. I was very nervous about my project before I hired them but I'm glad I made the right decision. Jordan is outstanding to work with. He treats you like he really wants to earn and keep your business. Also, this is a veteran friendly company so that is very much appreciated. They are about 80 percent complete with my project but I'm not worried at all. Based on what I've seen thus far, I'm sure the finished product will be to my liking. I will definitely call them for any future projects. ~ One Happy Customer
I thought Luis from HomeGuard Roofing and Restoration did an excellent job in staying engaged and flexible in working with us. We chose him over three other pros to replace our deck and we're looking forward to seeing how it comes out.
Good work and good customer service and detailed.
Jordan was professional, both timely and very courteous. Very good communication. He made some immediate corrections at a solid rate when inspecting for my replacement estimate. The estimate was very competitive, given I had several to choose from. The roof replacement was scheduled quickly and the crew got straight to work when they arrived. Upon completion they did a very solid job at clean up. No issues to note. Highly recommend.